Brittiany Wheeler

Biography

With over a decade of experience in sales and customer service, Brittiany Wheeler has built her career on understanding people, identifying their needs, and delivering tailored solutions. This expertise, combined with her in-depth knowledge of personal injury law, has propelled her rise through the ranks and enabled her to make a meaningful impact at every level.

Brittiany’s professional journey began humbly as a receptionist. She quickly advanced to a case manager and was later recruited by the Law Office of Bryce Carpenter. At the Law Office of Bryce Carpenter, she started as an Intake Manager, where her dedication and exceptional performance earned her a promotion to Auditor. Eventually, she rose to the role of Client Acquisition Manager, where she continues to leverage her passion for connecting with people, driving growth, and building strong relationships to ensure the success of both clients and the firm.

What Brittiany values most about working with the Law Office of Bryce Carpenter—and with Bryce Carpenter specifically—is the shared commitment to making a real difference in clients’ lives. The firm’s mission to ensure clients receive the treatment they need and are compensated as much and as quickly as possible resonates deeply with her. This mission aligns perfectly with Brittiany’s philosophy: “I am them, and they are me.” She understands her clients’ experiences, challenges, and goals, and works tirelessly to ensure they feel supported and valued throughout the process.

A significant influence on Brittiany’s approach to client care and professional growth is her mother, Esther Ortiz, whose entrepreneurial spirit shaped her perspective. Esther’s transformation from selling grass door-to-door to becoming a highly sought-after custom landscape designer taught Brittiany the importance of exceptional client service, hard work, and the power of word-of-mouth referrals. These lessons remain central to her work ethic and commitment to quality and innovation.

As a military child, Brittiany developed adaptability, resilience, and the ability to connect with people from all walks of life. These qualities now drive her to motivate her team, reminding them that even in the face of challenges, their efforts are invaluable and appreciated.

Outside of work, Brittiany enjoys spending time with her 7-year-old twins and toddler, who keep her grounded and inspired. She also loves dancing, laughing, feeding the homeless, and brainstorming innovative ways to grow the firm. A Manager 360 certification underscores her dedication to leadership excellence, while her daily motivation comes from building lasting relationships, fostering growth, and improving the client experience.

And as Brittiany often says: “Get Hit, Call Britt! Don’t Think Twice, Call Bryce!”