When you use Our Firm, you trust us with your data. We’re committed to keeping that trust. That starts with helping you understand our privacy practices. This notice describes the personal data (“data”) we collect, how it’s used and shared, and your choices regarding this data.
All users can choose how we use your data, explore privacy features, and manage privacy settings in our Opt Out Center. If you opt-out, Our Firm will not disclose your personal information to third parties for targeted advertising.
Law Office of Bryce Carpenter and its affiliates (collectively referred to as “The Firm,” “we,” “us,” or “our“) highly values your privacy. We are committed to upholding our Privacy Policy, which outlines the nature of the information we collect about you, our practices for its usage, our policies for sharing it, and the options available to you regarding using your information. This Privacy Policy applies to personal information collected in connection with our website located at https://justcallmylawyer.com, any other webpages maintained by Our Firm that link to this Privacy Policy, any current or future mobile applications associated with Our Firm or the website, our email communications, our social media pages, other online or wireless offerings that link to the Privacy Policy, and any other instances where we provide services (collectively referred to as the “Platform“).
The Law Office of Bryce Carpenter (“Law Office of Bryce Carpenter“) owns and operates the website https://justcallmylawyer.com (hereafter referred to as the “Law Office of Bryce Carpenter Website”). The Law Office of Bryce Carpenter can be reached by mail at 1106 Clayton Lane, Suite 212-E, Austin, Texas 78723, by phone at (737) 292-3334, or by e-mail at [email protected]. This online privacy notice explains the Law Office of Bryce Carpenter’s information practices for this Website, detailing the types of personal identifiable information we request to facilitate service provision, transaction processing, and engagement in services; how this information is utilized; and the parties with whom it may be shared. Please note that other websites under the Law Office of Bryce Carpenter may have their own privacy notices with different practices.
When you visit the Law Office of Bryce Carpenter’s website, we collect specific information from you. This includes, but is not limited to, your home server domain name, e-mail address, type of computer, and web browser, as well as the pages you accessed on our site and limited information about your search queries. We use this information primarily to resolve technical issues and to compile overall usage statistics.
At The Law Office of Bryce Carpenter, we are committed to respecting your privacy.
This section details our data collection practices and the types of information we gather.
Your interaction with our Website, Application, and Services influences the type of information gathered.
Such information is obtained directly from users when they furnish it, for instance, through direct contact with us via our Website, Application, or Services.
Identifying Information. To make a purchase and/or access designated subscriber services and/or restricted areas within the Law Office of Bryce Carpenter, request a user to provide certain personal identifying information, which may include legal name, postal address, e-mail address, telephone number, facsimile number, method of payment, and, if applicable, credit card number. The Law Office of Bryce Carpenter may request additional information to establish and maintain the client’s account.
Some Website transactions may require a client to telephone the Law Office of Bryce Carpenter. The Law Office of Bryce Carpenter will not contact you by telephone without your prior consent except to confirm an order placed online and/or to inform a client of the status of such order (“Request for Services”). The client should be aware that it is the Law Office of Bryce Carpenter’s practice to monitor and, in some cases, record such calls for staff training or quality assurance purposes.
The Law Office of Bryce Carpenter does not collect or maintain information from users actually known to be under the age of 13, and no part of Law Office of BC, Carpenter & Associates, BC Law Group, Law Office of Bryce Carpenter’s Websites are structured to attract anyone under the age of 18.
The Law Office of Bryce Carpenter owns and manages this website domain, and users of this website must know that the website may contain links to other Websites. The Law Office of Bryce Carpenter is not responsible for the privacy practices or the content of those other Websites. This Privacy Policy does not apply to third-party websites or social media features that may be accessed through links that we provide for your convenience and information. Accessing those links will cause you to leave Our firm’s website and may result in the collection of information about you by a third party. We do not control, endorse, or make any representations about those third-party websites or their privacy practices, which may differ from ours. We encourage you to review the privacy policy of any site you interact with before allowing the collection and use of your information.
Disclaimer: The information below represents the data types we may collect. Not all types of data or information are collected from every user, as the specific data gathered will depend on your interactions with our Site, App, or Services.
We commit to processing and storing all collected information under applicable laws and regulations, ensuring confidentiality and integrity. This data is used exclusively for the purposes outlined in this policy and will not be processed or shared beyond the scope necessary to provide our legal services and fulfill our professional obligations.
The firm will use personal information collected by the Law Office of Bryce Carpenter for the following purposes:
Precise physical location, which we may collect via the App if you consent to that collection through the App.
Biometric information, such as facial scans or fingerprint scans if you opt-in to using this information for logging in or authenticating your account on the App.
Education records: This may encompass academic documents such as transcripts and comprehensive education history, which may be relevant in evaluating the impact of the injury on educational opportunities or potential earnings.
Profiles reflect preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes.
By providing your mobile phone number, you consent to receive SMS/MMS communications from The Personal Injury Group regarding updates, services, and other important information. Message and data rates may apply.
We are committed to protecting your privacy and securing your personal information. Your mobile phone contact information and any opt-in data will not be shared or sold to third parties or affiliates for marketing purposes.
You may opt out of receiving SMS/MMS messages from us at any time by replying “STOP” to any message you receive. Once you opt out, you will no longer receive SMS/MMS communications unless you re-enroll.
Sending information to or through this Website does not establish an attorney-client relationship between the sender and our firm. This applies to the Website’s content in its entirety or portions and to any communication sent to us via Internet email through this site. Such transmissions are not intended to, and do not, create an attorney-client relationship with any recipients.
Declining to Provide Information. We may need certain information to collect personal information to provide certain services. If you do not provide the requested information, we may be unable to provide those services or establish an attorney-client relationship.
Sending information does not form an attorney-client relationship until a mutual contract is signed and agreed upon.
To Learn More About the Attorney-Client Relationship: See Terms
Any information sent to the firm by Internet e-mail or through the Web site is not secure and is done so on a non-confidential basis. Any information you send the Firm over the Internet, either through the Firm’s Web site or via email, is done at your own risk.
We and our third-party providers may use cookies and other technologies such as log files, cookies, tracking pixels, and analytic tools and services to collect personal information automatically about you. Such information includes your geolocation and the online identifiers, device information, and online activity information described above.
We may use the following technologies to facilitate the automatic collection described above:
Cookies are small data files that our website places on your computer or mobile device through your web browser. They serve multiple functions essential to enhancing your experience on our Platform:
User Preferences and Settings: Cookies remember your settings and preferences, such as login information, so you don’t have to re-enter them each time you visit our Platform.
Personalization: We utilize cookies to personalize your experience by tailoring content and advertisements to your interests based on your previous interactions with our Platform.
Advertising: Cookies help deliver targeted advertising by tracking browsing habits and interests.
Security: They play a role in security measures, helping to detect and prevent security risks and breaches.
Opt-Out Options: You have the option to disable cookies via your web browser or mobile device settings, but please note that doing so may affect the functionality and features of the Platform, potentially limiting your experience.
Customize Cookies: Most browsers let you remove or stop accepting cookies from the websites you visit. To do this, follow the instructions in your browser’s settings. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, however, you may not be able to use all the functionality of the Platform, and our Site may not work correctly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.
Pixels, also known as “web beacons” or “clear GIFs,” are tiny, invisible images embedded in web pages and emails. They are crucial for:
Usage Tracking: Pixels track whether a webpage or email is accessed or opened, providing insights into user behavior.
Content Interaction: They help determine if specific content was viewed or interacted with, like clicking a link.
Analytics and Effectiveness: Information gathered from pixels contributes to compiling statistics about website usage and the effectiveness of email campaigns.
Marketing Insights: This data aids in refining marketing strategies and understanding the impact of online content.
SDKs are software tools and programs developers use in the App. They serve various purposes:
Analytics: SDKs provide valuable analytics regarding the use and performance of the App, helping us understand user interactions and app functionality.
Social Media Integration: They enable integration with social media platforms, enhancing user experience through features like social sharing or login.
Functionality Enhancement: SDKs are used to add new features or improve existing functionality within the App, ensuring a seamless user experience.
Advertising: Similar to cookies, SDKs facilitate targeted advertising within the App by collecting user preferences and behavior data.
Third-Party Data Collection: They may allow third parties to collect information directly from the App, which is governed by the privacy policies of those third parties.
As a Texas-based personal injury law firm, we adhere to the highest legal and ethical standards in collecting and handling personal information.
We collect data about potential users of our website, managed sites, platforms, services, or applications from referrals. Types of data collected include contact information, the nature of the inquiry, and any relevant case details used solely for assessing the potential client’s needs. We ensure that the use of this information aligns with privacy laws and is limited to the referral context.
Personal information sourced from business partners, including third-party data providers and advertising partners, is done in full compliance with applicable laws. We implement stringent protocols to ensure our partners adhere to similar privacy standards, including regular compliance audits.
Our collection extends to public sources like social media platforms and publicly accessible records, always respecting privacy concerns. We regularly review our public source collection methods to align with evolving privacy norms and legal standards.
In handling legal matters, we may receive information from related parties, such as healthcare providers. This collection is conducted with strict adherence to Texas privacy laws, ensuring ethical practices in gathering necessary and relevant information.
Our privacy policy is subject to periodic reviews and updates to align with current legal and ethical standards. We ensure transparency in our data collection practices and communicate any policy changes to all stakeholders.
| Use of Information | Purpose | Method of Use |
| To Provide Our Platform | To deliver legal services and manage client accounts |
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| For Direct Marketing | To communicate with clients and potential clients about services and updates |
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| For Research and Development | To improve the Platform and understand user needs |
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| For Hiring Purposes | To manage recruitment and hiring processes |
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| For Compliance, Fraud Prevention and Safety | To ensure legal compliance and protect rights and safety |
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| For Interest-Based Advertising | To advertise services and identify potential clients |
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| Sharing of Personal Information | To engage with service providers and partners, comply with legal requirements, and facilitate business transactions |
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Access Rights to Data: Upon the client’s request, The Law Office of Bryce Carpenter will reasonably describe the client’s personally identifiable information that The Law Office of Bryce Carpenter maintains in its data bank. The Law Office of Bryce Carpenter can be contacted by e-mail at [email protected], telephone at (737) 292-3334, or by certified postal mail at 1106 Clayton Lane, Suite 212-E, Austin, Texas 78723.
Corrections and Changes to Personal Information: Help The Law Office of Bryce Carpenter keep clients’ personal information accurate. If the client’s personal information changes, or if the client notes an error upon review of client information that The Law Office of Bryce Carpenter has on file, please promptly e-mail The Law Office of Bryce Carpenter at [email protected] and provide the new or correct information.
Your California Privacy Rights: Beginning on January 1, 2005, California Civil Code Section 1798.83 permits clients of The Law Office of Bryce Carpenter, who are California residents, to request certain information regarding The Law Office of Bryce Carpenter, disclosure of personal information for their direct marketing purposes. To make such a request, please write to [email protected]. Within 30 days of receiving such a request, The Law Office of Bryce Carpenter will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. The Law Office of Bryce Carpenter reserves its right not to respond to requests submitted other than to the address specified in this paragraph.
Our Firm takes commercially reasonable measures to secure and protect the personal information we collect. Nevertheless, no security system is impenetrable. We cannot guarantee the absolute security of your personal information. Moreover, we are not responsible for the security of information you transmit to us over networks that we do not control, including the Internet and wireless networks.
Your Choices: As a valued client or prospective client, you have the right to opt out of the collection, use, or disclosure of your personal information by The Law Office of Bryce Carpenter and any third parties we collaborate with.
Opt-Out Right: If you wish to exercise this right, you can contact us via e-mail at [email protected], by telephone, or certified postal mail. Upon receiving and processing your opt-out request, we will expediently remove your personal information from our database. Please be aware that exercising this right does not affect our ongoing obligation to maintain certain client records as required by law.
1.1 Clients may submit written requests to opt out of certain uses and disclosures of their personal information. Opt-out requests must include the client’s full name, contact information, and specifics on which uses or disclosures they want to opt-out of.
1.12 The Firm will process opt-out requests within 15-30 days of receipt. Requests will be verified by contacting the client to confirm the request.
1.13 Once verified, the Firm will reasonably comply with valid opt-out requests. This may include removing client information from mailing lists, deleting online personal information, and stopping certain disclosures to third parties.
1.14 The Firm is limited in its ability to fully comply with opt-out requests due to its fiduciary responsibility to maintain certain client records. As a law firm, we have legal and ethical obligations to retain certain client information per ABA Model Rules of Professional Conduct
1.15. Client files must be kept for 5 years after termination of representation per the State Bar rules. Certain uses and disclosures may continue as required by law or court order.
1.16 Clients have the right to revoke a previous opt-out request. Revocations must also be submitted in writing per the process outlined in section 1.1.
If you no longer wish to receive marketing communications from us, you can let us know by sending an email to [email protected] or by mail at the address provided below in “Contact Us.” The electronic marketing communications we send may also contain an opt-out mechanism. Please note that it may take up to 10 calendar days to remove your contact information from our marketing communications lists, so you may receive correspondence from us shortly after you make your request. Please also contact us to update or correct your information if it changes or if you believe any information we have collected about you is inaccurate.
We may offer communications via SMS texts or similar technology sent by Our Firm or our service providers, such as when we send you text messages for customer service, account-related, or marketing purposes. To stop receiving text messages from a short code operated by Our Personal Injury Law Firm (“Law Office of Bryce Carpenter”), reply STOP. We may send you a message to confirm receipt of your STOP request. Message and data rates may apply for this service. You can also opt-out of Our Firm marketing texts by emailing us your request and mobile telephone number to [email protected].
If you have a question about this policy statement or a complaint about the Law Office of Bryce Carpenter’s compliance with this privacy policy, you may contact the Law Office of Bryce Carpenter by e-mail at [email protected]. If the Law Office of Bryce Carpenter cannot resolve your complaint to your reasonable satisfaction or the client does not receive acknowledgment of an inquiry, the client may elect to proceed by contacting [email protected].
Terms of Use. If the client chooses to enter into an order or to subscribe to the Law Office of Bryce Carpenter’s services, the client’s action is hereby deemed acceptance of the Law Office of Bryce Carpenter’s practices described in this policy statement. Any dispute over privacy between the client and the Law Office of Bryce Carpenter is subject to the provisions of this notice and to the Law Office of Bryce Carpenter’s Terms of Use Agreement, which is hereby incorporated herein and which can be read at https://justcallmylawyer.com/terms.
CONTACT US: If you have any questions about this Privacy Policy or Our Personal Injury Law Firm (“Law Office of Bryce Carpenter“)’s information privacy practices, please get in touch with us at: [email protected]
Changes to this Privacy Notice & Policy
Our Firm may change this Privacy Policy from time to time to reflect changes in our practices or in applicable law. Such changes will be effective upon posting the revised Privacy Policy on our Platform. You can tell when this Privacy Policy was last updated by the Last Updated date included at the bottom of this Privacy Policy. By continuing to use our Platform or communicating electronically with us thereafter, you agree to accept such changes to this Privacy Policy.
